Shipping Policy

Shipping Policy

At Phyotin Labs, we’re committed to delivering your supplements and wellness products quickly, securely, and affordably. Please review our shipping guidelines below.

Order Processing

  • Orders are processed within 2–4 business days (excluding weekends and holidays).
  • You will receive an order confirmation email immediately after purchase.
  • A shipping confirmation with tracking information will be sent once your order has shipped.

Shipping Rates & Delivery Times

Standard Shipping (3–10 business days)
– Shipping rates are calculated at checkout based on order size and destination.

Expedited Shipping (2–3 business days)
– Available on select items for an additional fee.
– Contact support for availability and pricing.

Free Shipping
– Free shipping is offered on qualifying orders that meet the posted free-shipping threshold displayed on our website at the time of purchase.

Note: Delivery estimates are provided by carriers and may vary due to weather, holiday volume, or other unforeseen delays.

Delivery times are estimates and may vary due to carrier delays, inventory availability, or order volume.

Shipping Carriers

We ship using USPS, UPS, and FedEx, depending on your location and order size.
A tracking number will be provided once your order is shipped.

Shipping Restrictions

  • At this time, Phyotin Labs ships to addresses within the United States only.
  • Some oversized or restricted items cannot be shipped to P.O. boxes.
  • Customers must provide a valid, complete shipping address.
    • Orders returned due to an incorrect address may incur additional shipping charges for reshipment.

Lost or Damaged Packages

Lost Packages:
If your shipment appears lost, contact us at support@phyotin.com with your order number. We will work with the carrier to resolve the issue.

Damaged Deliveries:
If your order arrives damaged, please email photos of the packaging and product within 7 days of delivery so we can process a replacement.

Order Tracking

Once your order ships, you’ll receive an email containing your tracking number and a direct link to follow your package.

Return Shipping Costs

  • Customers are responsible for return shipping costs.
  • Shipping fees are non-refundable.
  • If the return is due to our error (damaged, defective, or incorrect product), Phyotin Labs will cover the return shipping cost.

Questions?

We’re here to help.

📧 support@phyotin.com
📞 (904) 676-8596